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 CST-KYC:: Escalation macro TAT for BCA login issueHi <Customer Name>,

We understand your concern that you are facing login issue.

We have forwarded your query to our concerned team. Rest assured, our team is working on your query and will get back to you within 4 days.

      We appreciate your patience & cooperation.            
CST-KYC :: Update app version

Hi <Customer Name>, Your Paytm app is not updated to the latest version. Kindly check for the latest version on your device's app store to update your Paytm app



  In case the problem still persists, kindly reply with an error screenshot
CST-KYC: PAN counter limit exceededHi <Customer Name>,

We regret to inform that your PAN details submitted by you could not be validated successfully as you have exceeded the maximum number of incorrect PAN attempts due to which you are unable to submit your PAN details.

To update your correct PAN details, please share a clear image of your Original PAN card with us so that we can resolve your issue and help you in a better way

Post updating your PAN card details, Kindly note that the Pan review may take up to 3 days and successful validation depends on response of the NSDL (National Securities Depositories Ltd).

Note:

1) Blur image, Cam Scanned, Screenshot, Digi Locker, Photocopy, Duplicate and Digital documents are not valid. Kindly provide original PAN document only.

   2) Your PAN details should match with your KYC details such as Name, DOB, and Fathers name.