Response Codes	Meaning	Macro Name	Macros Description (Remitter= Other)	Macro Name	Macros (Remitter= PPBL)
Z9/U30-Z9/U29-Z9	Insufficient funds in Customer (Remitter) Account	UPI:: UPI RC Txn failed due to insufficient funds	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed due to insufficient funds in your bank account. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by the bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC Insufficient funds in Customer (Remitter) Account_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed due to insufficient funds in your account. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 bank-working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
ZM/U29-ZM/U30-ZM/U31-ZM	Invalid MPIN	UPI:: UPI RC Txn failed due to incorrect MPIN	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed due to invalid Mobile PIN entered by you. Kindly retry with correct PIN If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
Z6/U30-Z6	Number of PIN tries exceeded	UPI:: UPI RC Entered the incorrect UPI pin multiple times	Hi {First Name}, Your transaction of Rs. {amount} for UPI Reference Number {RRN} on {dd-mmm-yyyy} has failed as you have entered the incorrect UPI pin multiple times.Kindly reset your MPIN / UPI PIN by tapping on UPI on your paytm app, and then tapping on your linked bank account shown in the Saved Bank Accounts section. You will get different options to reset your UPI PIN
ZX/U31-ZX/U30-ZX	Invalid or dormant account (Remitter- Non PPBL) Invalid or dormant account (remitter- PPBL)	UPI:: UPI RC Failed as Incorrect bank details	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction.Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as your linked bank account is not functioning currently. Kindly get in touch with your bank {Bank Name} for further clarification If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC Failed as Incorrect PPBL details	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this Failed transaction. The transaction of Rs. {amount} for UPI Reference ID {RRN} could not be processed on {dd-mmm-yyyy}. We have found that Paytm Payments Bank account linked to your UPI address is not functioning currently. We suggest you to kindly raise a query as per below mentioned steps: 1. Go to Bank section 2. Tap on Contact us 24x7 3. Select Issue with my Savings account 4. Write your concern under I am unable to add or receive money We will take this up and get back to you at the earliest
XH/U29-XH/U30-XH/U31-XH	Account does not exist (Remitter)	UPI:: UPI RC txn failed as bank account mapping failed	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this Failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as your UPI linked bank account does not exist. Kindly get in touch with your bank {Bank Name} for further clarification If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC Failed as Incorrect PPBL details	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this Failed transaction. The transaction of Rs. {amount} for UPI Reference ID {RRN} could not be processed on {dd-mmm-yyyy}. We have found that Paytm Payments Bank account linked to your UPI address is not functioning currently. We suggest you to kindly raise a query as per below mentioned steps: 1. Go to Bank section 2. Tap on Contact us 24x7 3. Select Issue with my Savings account 4. Write your concern under I am unable to add or receive money We will take this up and get back to you at the earliest
XY/U29-XY/U30-XY/U31-XY/XY	Remitter CBS offline (Non PPBL) Remitter CBS Offline (PPBL)	UPI:: UPI RC P2P txn bank verification failed	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction.Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as we haven't received any response from {Bank Name} Bank for your UPI linked bank account. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC P2P txn PPBL verification failed	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 bank-working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
Z5/U31-Z5	Invalid beneficiary credentials	UPI:: UPI RC Txn failed due to invalid receiver details	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this Failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as you have entered invalid receiver details. Kindly retry with correct UPI Address or Bank Account If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
ZY/U30-ZY/U31-ZY	Invalid or dormant account (Beneficiary)	UPI:: UPI RC Txn failed as receiving account not functioning	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed due to the non-functioning of receiver's bank account. Kindly retry with receiver's alternate UPI Address or UPI linked Bank account If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
Y1/U31-Y1	Beneficiary CBS offline	UPI:: UPI RC CBS mapping failed	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction.Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as we haven't received any response the Bank linked with the receiver's UPI Address. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC CBS mapping failed_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this Failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as we haven't received any response the Bank linked with the receiver's UPI Address. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U29-91/U30-91	Response time out (Deemed Approved)	UPI:: UPI RC Deemed Approved time out	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this Failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the bank linked with {receiver's/Merchant's} UPI Address is not responding. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC Deemed Approved time out_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the bank linked with {receiver's/Merchant} UPI Address is not responding. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
91/U31-91	IMPS RESPONSE TIMEOUT(Deemed Approved)	UPI:: UPI RC IMPS response time out	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} is being processed. In case the transaction is not successful and the amount has been deducted from your account, based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
TM/U29-TM	Collect request is declined as requestor is blocked by customer Scenario: When a customer perceives a collect request as illicit from a particular requester and blocks him on the PSP application then all the transactions from that requestor will be declined by “TM” by the PSP of the customer.	UPI:: UPI RC Collect request blocked	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction.Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as the requestor has been moved to the spam folder at your end. You can unspam the requester by tapping on UPI and then tapping on the dotted menu on top right hand side and then tapping on spam folder and removing the requester from spam If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
UT/U30-UT/U67-UT	Remitter/Issuer unavailable (Timeout)- Non PPBL Remitter/Issuer unavailable (Timeout)- PPBL	UPI:: UPI RC Issuer bank mapping timed out	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction.Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as we haven't received any response from {Bank Name} Bank for your UPI linked bank account. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC PPBL mapping timed out	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the Paytm Paytments Bank linked with the receiver's UPI address is facing some technical issues. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
BT/U31-BT/U68-BT/U68-BT	Acquirer/beneficairy unavailable(Timeout)	UPI:: UPI RC No response received	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the bank linked with {receiver's/Merchant} UPI Address is not responding. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC No response received_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the bank linked with {receiver's/Merchant} UPI Address is not responding. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
RB	Credit reversal (Timeout)	UPI:: UPI RC Credit reversal timeout	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this Failed transaction.Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} is being processed.In case the transaction is not successful, and the amount has been deducted from your account, the same will be credited back within 2 working days from the date of transaction.If the amount is not reversed within 2 working days, please get in touch with {Payer Bank} Bank for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC Credit revesal timeout_PPBL	Hi {First Name}, Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as the bank linked with the receiver's UPI address is facing some technical issues. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support
U31-RB	Credit reversal (Timeout)	UPI:: UPI RC Credit reversal timeout	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this Failed transaction.Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} is being processed.In case the transaction is not successful, and the amount has been deducted from your account, the same will be credited back within 2 working days from the date of transaction.If the amount is not reversed within 2 working days, please get in touch with {Payer Bank} Bank for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
RR/U30-RR	Debit reversal timeout	UPI:: UPI RC Debit reversal timeout	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as we haven't received any response from {Bank Name} bank for your UPI linked bank account. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24x7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC Debit reversal timeout_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this Failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U16	Risk threshold exceeded	UPI:: UPI RC Bank txn limit exceeded	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference Number {RRN} on {dd-mmm-yyyy} has failed as you have exceeded the UPI transaction limit for the {Remitter Bank} bank account linked with your UPI address. This limit is imposed by your bank as a security measure to protect your account. You can wait for 24 hours from your last UPI transaction or link another bank account and set your default 'send money' to the new bank account If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U27	No response from PSP	UPI:: UPI RC No response received from PSP	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction.Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as the bank linked with receiver's UPI Address is not responding If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U30	Debit has been failed	UPI:: UPI RC issuing Bank declined txn	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as the transaction was declined by your {Bank Name} Bank linked to your UPI address. Kindly retry after sometime for a successful attempt If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC PPBL Issuing Bank declined txn	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as we are facing some technical issues. We suggest you to try again in some time. In case, the amount has been deducted from your account, the same will be credited back within 2 working days If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U31	Credit has been failed	UPI:: UPI RC Receiving bank declined txn	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction.Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as the transaction was declined the Bank linked with the receiver's UPI address. Kindly retry after sometime for a successful attempt No amount should have been deducted for this transaction. Based on our past experience, banks take 2 working days to add the amount back in the bank account. Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC Receiving bank declined txn_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the transaction was declined the Bank linked with the receiver's UPI address. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U67	Debit TimeOut	UPI:: UPI RC Debit timeout	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction.Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the transaction was declined by {Bank Name} Bank linked to your UPI address. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC Debit timeout_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U68	Credit TimeOut	UPI:: UPI RC Credit timeout	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction.Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the transaction was declined the bank linked with {receiver's/Merchant} UPI address. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC Credit timeout_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this Failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the transaction was declined the bank linked with {receiver's/Merchant} UPI address. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U68-BT	Acquirer/beneficairy unavailable(Timeout)	UPI:: UPI RC Acquirer/beneficairy unavailable(Timeout)	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC Acquirer/beneficairy unavailable(Timeout)_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U17	PSP is not registered	UPI:: UPI RC incorrect VPA	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as you have entered invalid receiver details. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC incorrect VPA_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this Failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as you have entered invalid receiver details. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U18	Request authorisation acknowledgement is not received	UPI:: UPI RC technical issue at receiver bank	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed due to some technical issue at receiver's bank. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC technical issue at receiver bank_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed due to some technical issue at receiver's bank. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U26	PSP request credit pay acknowledgement is not received	UPI:: UPI RC No response on collect request	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as the bank linked with receiver's UPI Address is not responding If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U28	PSP not available	UPI:: UPI RC Technical issue at payment service provider	Hi {First Name}, Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the payment service provider you are trying to send the money is not available due to some technical issue at their end. We suggest you to ask the receiver for an alternate UPI address and then re-try your transaction.No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account.Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process
U29	Address resolution is failed	UPI:: UPI RC receiver detail mismatch	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as you have entered incorrect receiver details. Kindly recheck the details and try again
U69	Collect Expired	UPI:: UPI RC Collect request expired	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as the collect request was unapproved at sender's end within the exipiry time set by the requestor If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U09 / U96	ReqAuth Time out for PAY (Same Bank Account)	UPI:: UPI RC ReqAuth Time out for PAY(Same bank account)	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} failed as it could not be completed within the required time. Please note that one of the reasons of failure could also be that sending and receiving banks for the fund transfer are same. If this is the case, please try sending money to a different bank account If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U66	Device finger print mismatch	UPI:: UPI RC technical issue relogin required	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed due to some technical issue. Kindly relogin and try again after sometime If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U78	Beneficiary Bank Offline	UPI:: UPI RC No response from Bank	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the receiver's bank is not responding. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC No response from Bank_PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as the receiver's bank is not responding. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
G26	Signature error
A09	Payer/Payee .Ac.Detail.Value incorrect format {Name}	UPI:: UPI RC incorrect VPA format	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as you have entered receiver's details in incorrect format. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC incorrect VPA format (PPBL)	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as you have entered receiver's details in incorrect format. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
ZR	Invalid/Incorrect OTP	UPI:: UPI RC OTP verification failed	Hi {First Name}, Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed due to some technical issue at receiver's end. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process	UPI:: UPI RC OTP verification failed (PPBL)	Hi {First Name}, Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed due to some technical issue at receiver's end. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support
ZS/U30-ZS	OTP expired	UPI:: UPI RC Invalid OTP	Hi {First Name}, You have entered invalid or incorrect OTP while setting your UPI Pin. Kindly retry using correct OTP
AM/U30-AM	MPIN not set by customer	UPI:: UPI RC Incorrect MPIN shared	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as you have entered incorrect MPIN/UPI PIN. Kindly reset your MPIN / UPI PIN by tapping on UPI on your paytm app, and then tapping on your linked bank account shown in the Saved Bank Accounts section. You will get different options to reset your UPI PIN If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
ZH/U29-ZH	Invalid virtual address	UPI:: UPI RC Invalid VPA	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction.Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as you have entered invalid receiver's UPI address. Kindly retry using correct UPI address If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
UX/U29-UX	Expired Virtual address	UPI:: UPI RC expired VPA shared	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed as the receiver's UPI address entered by you has expired. Kindly retry using correct or fresh UPI address If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
No response Code/ Any other response code		UPI:: UPI RC Other response code	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC Other response code (PPBL)	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference ID {RRN} on {dd-mmm-yyyy} has failed. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U0009	The UPI registered number has been used on multiple devices	UPI:: UPI RC Multiple devices used	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference Number {RRN} on {dd-mmm-yyyy} has failed as multiple devices have been used to access your mobile number which has been linked with your UPI address {Payer VPA}. This is a security measure by National Payments Corporation of India (NPCI) in order to avoid any fraudulent activity from your account If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U30-Z8	Customer has exceeded the transaction limit set by the Sender's bank	UPI:: UPI RC Transaction limit exceeded	Hi {First Name}, Your transaction of Rs. {amount} for UPI Reference Number {RRN} on {dd-mmm-yyyy} has failed as you have exceeded the transaction amount limit for the {Remitter Bank} bank account linked with your UPI address {upi_payervpa}. Please be informed that this limit is imposed by your bank as a security measure to protect your account. We request you to wait for 24 hours from your last UPI transaction or you can link another bank account and set your default 'send money' to the new bank account
U30-Z7	Customer has exceeded the transaction count set by the Sender's bank	UPI:: UPI RC exceeded the transaction amount limit_Bank=Other	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference Number {RRN} on {dd-mmm-yyyy} has failed as you have exceeded the transaction amount limit for the {Remitter Bank} bank account linked with your UPI address {upi_payervpa}. Please be informed that this limit is imposed by your bank as a security measure to protect your account. We request you to wait for 24 hours from your last UPI transaction or you can link another bank account and set your default 'send money' to the new bank account If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!	UPI:: UPI RC exceeded the transaction amount limit_Bank=PPBL	Hi {First Name}, Hope you?re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. {amount} for UPI Reference Number {RRN} on {dd-mmm-yyyy} has failed as you have exceeded the transaction amount limit for the Paytm Payments bank account linked with your UPI address {upi_payervpa}. You can undertake maximum 10 UPI Transactions within 24 hours.Please be informed that this limit is imposed by your bank as a security measure to protect your account. We request you to wait for 24 hours from your last UPI transaction or you can link another bank account and set your default 'send money' to the new bank account If you need any further assistance, please contact us through the ?24 x 7? help section and we will be glad to assist you. Thank you for choosing us!
U30-B3	Response not received from Bank	UPI:: UPI RC response not received from Bank Bank=Other	Hi {First Name}, Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as we haven't received any response from {Bank Name} Bank for your UPI linked bank account. Your account may be blocked from the bank's end. May we suggest you to contact your bank and enquire about the reason for the same. No amount should have been deducted. Based on our past experience, banks take 2 working days to add the amount back in the bank account.Time taken by your bank to transfer the amount in your account is beyond our control. May we suggest you to contact the bank's customer care at {customer care no} and find time taken by your bank?s internal process	UPI:: UPI RC response not received from Bank Bank=PPBL	Hi {First Name}, Your transaction of Rs. {amount} for UPI Reference number {RRN} on {dd-mmm-yyyy} has failed as your account has been blocked by the Paytm Payments bank. No amount should have been deducted. In case the amount has been deducted from your account, the same will be added back within 2 working days from the date of transaction. If the amount is not reversed within 2 working days, please get in touch with us for further support
INT-1466	Daily Bank limit breached	UPI:: UPI RC Bank txn limit exceeded	Hi <First Name>, Hope you’re doing fine! We understand what you must be going through due to this failed transaction. Your transaction of Rs. <amount> for UPI Reference Number <RRN> on <dd-mmm-yyyy> has failed as you have exceeded the UPI transaction limit for the <Remitter Bank> bank account linked with your UPI address. This limit is imposed by your bank as a security measure to protect your account. You can wait for 24 hours from your last UPI transaction or link another bank account and set your default 'send money' to the new bank account If you need any further assistance, please contact us through the ‘24 x 7’ help section and we will be glad to assist you.  Thank you for choosing us!
U30_B1	User is experiencing a technical error	UPI:: UPI RC mobile number link with account has changed	{First Name}, Hope you're doing fine! Let us have a closer look at your issue. As we have checked and found that the mobile number link to your account has changed. Please contact your bank for more details. If you need any further assistance, please contact us through the ‘24 x 7’ help section, and we will be glad to assist you.  Thank you for choosing us
U16-00966	Daily Bank limit breached	UPI:: UPI RC linked bank account recently Error Code: U16-00966	Hi {First Name}, Hope you are doing fine! We understand your concern regarding the failed transaction. We regret to inform you that your transaction of Rs. {amount} for UPI Reference Number {RRN} has failed as you may have linked your bank account recently or you are using a new Mobile Phone. For your security, you can only make payments of total amount up to Rs 5000 as your account is not fully activated yet. To activate it, kindly make a payment of an amount between Rs 50 to Rs 5000 and wait for 24 hours (72 hours if you are on iOS). If you need any further assistance, please contact us through the 24 x 7 help section and we will be glad to assist you.  Thank you for choosing us!
U16-00970	Daily Bank limit breached	UPI:: UPI RC declined due to risk policy Error Code: U16-00970	Hi {First Name}, Hope you are doing fine! We understand your concern regarding the failed transaction. We regret to inform you that your transaction of Rs. {amount} for UPI Reference Number {RRN} has failed as the payment request was declined due to risk policy to ensure the protection of your account. Please try again later or you can pay now from another bank account. If you don't have another account added to UPI, you can add it from here If you need any further assistance, please contact us through the 24 x 7 help section and we will be glad to assist you.  Thank you for choosing us!
IRC-INT-1928	Daily Bank limit breached	UPI:: UPI RC linked bank account recently Error Code: IRC-INT-1928	Hi {First Name}, Hope you are doing fine! We understand your concern regarding the failed transaction. We regret to inform you that your transaction of Rs. {amount} for UPI Reference Number {RRN} has failed as you may have linked your bank account recently or you are using a new Mobile Phone. For your security, you can only make payments of total amount up to Rs 5000 as your account is not fully activated yet. To activate it, kindly make a payment of an amount between Rs 50 to Rs 5000 and wait for 24 hours (72 hours if you are on iOS). If you need any further assistance, please contact us through the 24 x 7 help section and we will be glad to assist you.  Thank you for choosing us!