UPI

Escalation Matrix
Escalation Matrix Escalation Matrix Escalation Matrix Cashback scenarios m-amrita1.singh@ocltp.com Supercashbacks/ Multis...
Thu, 4 Mar, 2021 at 1:42 PM
Mid With Merchant Name,Sub Category and CST Vertical
Mid With Merchant Name,Sub Category and CST Vertical MidMerchant NameSub CategoryCST Vertical scwpay09224240900570 Paytm Wallet Add Money Wallet Pa...
Thu, 4 Mar, 2021 at 1:47 PM
Issue With My Super cashback Other Scenarios
Check Customer VOC as per scenario and select appropriate macro from bottom of table Scenario Macro Name Macro Description Dispute over tran...
Thu, 4 Mar, 2021 at 1:55 PM
FAQs for Paytm UPI Offer FlipKart Offers
FAQs   What is the Offer?  *Flat INR 100 Paytm cashback on Paytm UPI transactions of value INR 1000 or more. Valid once per Paytm UPI VPA d...
Mon, 4 Oct, 2021 at 9:33 AM
Bank Escalation Matrix
  Bank ID Email ID To ABB ADITYA BIRLA IDEA PAYMENTS BANK LTD upi@adityabirla.bank AHD AHMEDABAD DIST COOP BANK(SPO-GSC)  upi@adcbank.coop APL AX...
Mon, 11 Jul, 2022 at 7:31 PM
Customer Care Number Details
Customer Care Number Details Note: For SBI,We only share email id.SBI doesn't have customer care number for UPI Bank NameCustomer Care NumberIFSC CodeI...
Tue, 9 Aug, 2022 at 10:59 AM
UPI:: Response code list and communication
  Response Codes Meaning Macro Name Macros Description (Remitter= Other) Macro Name Macros (Remitter= PPBL) Z9/U30-Z9/U29-Z9 Insufficient funds in C...
Fri, 16 Sep, 2022 at 12:45 PM
Indemnity_PPBL_form
Indemnity PPBL form
Fri, 10 Feb, 2023 at 6:12 PM
UPI:: Non transaction scenarios v3
Non Transaction SOP and Macros - Other Scenarios   Scenarios Macro Name Macro Description L1 L2 L3 UPI:How to Delete bank account in Paytm BH...
Mon, 12 Jun, 2023 at 12:59 PM
Rupay credit card FAQ's
  S.No.   Query   Communication   L1 L2 L3 Status  1   What is a Pioneered QR code?   Hi <Customer name>, Hope you're doing fine!  Pleas...
Fri, 19 Jan, 2024 at 3:00 PM