UPI

Escalation Matrix
Escalation Matrix Escalation Matrix Escalation Matrix Cashback scenarios m-amrita1.singh@ocltp.com Supercashbacks/ Multis...
Thu, 4 Mar, 2021 at 1:42 PM
List Of Issue categories
List Of Issue categories P2P Cases Issue category Transaction Status Sub Issue categories to be used Issue category reason to be use...
Mon, 16 May, 2022 at 4:40 PM
Mid With Merchant Name,Sub Category and CST Vertical
Mid With Merchant Name,Sub Category and CST Vertical MidMerchant NameSub CategoryCST Vertical scwpay09224240900570 Paytm Wallet Add Money Wallet Pa...
Thu, 4 Mar, 2021 at 1:47 PM
Issue With My Super cashback Other Scenarios
Check Customer VOC as per scenario and select appropriate macro from bottom of table Scenario Macro Name Macro Description Dispute over tran...
Thu, 4 Mar, 2021 at 1:55 PM
FAQs for Paytm UPI Offer FlipKart Offers
FAQs   What is the Offer?  *Flat INR 100 Paytm cashback on Paytm UPI transactions of value INR 1000 or more. Valid once per Paytm UPI VPA d...
Mon, 4 Oct, 2021 at 9:33 AM
Bank Escalation Matrix
  Bank ID Email ID To ABB ADITYA BIRLA IDEA PAYMENTS BANK LTD upi@adityabirla.bank AHD AHMEDABAD DIST COOP BANK(SPO-GSC)  upi@adcbank.coop APL AX...
Mon, 11 Jul, 2022 at 7:31 PM
Customer Care Number Details
Customer Care Number Details Note: For SBI,We only share email id.SBI doesn't have customer care number for UPI Bank NameCustomer Care NumberIFSC CodeI...
Tue, 9 Aug, 2022 at 10:59 AM
UPI:: Response code list and communication
  Response Codes Meaning Macro Name Macros Description (Remitter= Other) Macro Name Macros (Remitter= PPBL) Z9/U30-Z9/U29-Z9 Insufficient funds in C...
Fri, 16 Sep, 2022 at 12:45 PM
Sample indemnity form
Sample indemnity form
Fri, 10 Feb, 2023 at 6:11 PM
Indemnity_PPBL_form
Indemnity PPBL form
Fri, 10 Feb, 2023 at 6:12 PM