KYC
Cust Id SA Status KYC Type wallet_rbi_type 11474488 No NULL PAYTM_BASIC_PLUS 24466628 Yes Biometric-finger PAYTM_PRIME_WALLET 29424177 No B...
Thu, 16 Dec, 2021 at 1:54 AM
Scenario TAT Remarks Doc misuse 1 week This is applicable if the claimant has submitted all documents and mobile verification has been done Pr...
Thu, 3 Feb, 2022 at 3:15 PM
DEST. PINCODE DEST. CITY DEST. STATE 110001 DELHI DELHI 110002 DELHI DELHI 110003 DELHI DELHI 110004 DELHI DELHI 110005 DELHI DELHI 110...
Thu, 24 Nov, 2022 at 6:13 PM
Scenarios' to be updated agent assist SOP Sub-scenarios / Indicative scenarios Action PAN Name Mismatch Scenarios' First name is matching wit...
Fri, 13 Jan, 2023 at 3:47 PM
PAN DOB Mismatch Scenarios' DOB as per PAN DOB as per OVD/KYC Action Both KYC & PAN DOB Matches with DD/MM/YY 01.10.1989 01.10.1989 or 01....
Fri, 13 Jan, 2023 at 3:51 PM
S.No Criteria Indicative Scenario 1 Request for phonetic changes can be Processed. Phonetic change means minor character alteration without changing...
Thu, 24 Aug, 2023 at 5:04 PM
Opening: Good Morning/Afternoon/Evening…… My name is…… (Agent name) calling from Paytm Payments Bank, am I speaking with(Mr. /Ms. Customer’s last name) Is...
Thu, 8 Feb, 2024 at 5:33 PM