CST_Wallet

All table and charts

KYC Limits for all wallet types
Wallet Types and there limits S.No Limit Type Period Primitive/Basic Min-KYC with Credit Freeze Min-KYC Basic Plus Min KYC Expired with Credit Fr...
Mon, 20 Sep, 2021 at 5:31 PM
CST Merchant Query handling Guide
  CST_Merchant_query_handling_guide L1 & L2 Response For new merchant requests For existing merchant requests First Response Guide the merch...
Tue, 7 Jun, 2022 at 11:34 AM
P2B Charges applicable for 50K Merchant scenarios
CST_50K merchant P2B charge_query_handling_guide VOC L1 & L2 Response I’m getting charged while transferring money to bank from Paytm App L1 Acti...
Mon, 20 Sep, 2021 at 5:33 PM
Revised RBI guidelines for Min KYC user
Revised RBI guidelines for Min KYC - Validity extension from 1 year to 18 months Wallet:: MIN_KYC_18 month query Wallet:: Aadhaar OTP_18month query W...
Mon, 20 Sep, 2021 at 5:33 PM
IOCL Extra rewards program
Issue Category Sub-Issue Category Issue Category Reason Scenarios Checks E-mail Response Action Status Getting Started...
Mon, 20 Sep, 2021 at 5:33 PM
Paytm First Card Scenario's
Question Answer / Tweet What is the Paytm First Card? Hey <customer name>, the Paytm First card is an exclusive credit card be...
Mon, 20 Sep, 2021 at 5:34 PM
Sub Wallet Queries (Fuel/Gas and Allowance Wallet)
Sub Wallet Type Scenario and VOC Macro Name Communication Fuel Wallet How do I use this Fuel wallet? Wallet:: About Fuel wallet bal...
Mon, 20 Sep, 2021 at 5:30 PM
Escalation Matrix (For Contact_Us)
Escalation Level Name Email iD TAT Phone Number L1 Shalini Yadav, Indu Bhushan, Nishith Tripathi shalini.yadav@paytm.com, indu.bhushan@paytm.co...
Mon, 20 Sep, 2021 at 5:34 PM
Basic Plus Wallet FAQ's
Basic Plus Wallet FAQ's   S. No.   Old Min KYC PPI   New Min KYC PPI   1   Existing PPIs  enforce an expiry of 24 months from the date ...
Mon, 20 Sep, 2021 at 5:32 PM
1.2 A partA. Wallet Account (No SA), 10K balance (Unverified PAN exist)
1.2 A partA. Wallet Account (No SA), 10K balance (Unverified PAN exist)
Sat, 23 Apr, 2022 at 11:52 PM